Helpful information and support

We wish we could be there for each of you in Ukraine or in the diaspora as you have experienced much trauma. Short of that, below we provide emergency phone lines as well as sources for psychological assistance.

Emergency Lines

“Hotline” for psychological assistance to Ukrainians affected by the war

Call: +38 (080) 0100 102

Calls from Ukraine are free.

Working hours: 10 am- 8 pm, every day


“Vartozhyty” Hotline – get a professional psychologist consultation

Call: 5522

All calls are free for Lifecell, Vodafone, Kyivstar subscribers.

Working hours: 11 am-7 pm, Monday – Friday

“People in Need”

Psychological support hotline

Call: +38 (080) 021 01 60

Operates 24 hours a day, 7 days a week.

Helpline of the Kyiv City Center for Psychological and Psychiatric Care in case of mental crisis

Call: +38 (044) 456-17-02

+38 (044) 456-17-25

Operates 24 hours a day, 7 days a week

IOM Emotional Support Line

Call the IOM Psychological Support Hotline to get one or a series of consultations from professional psychologists.

Call: +38 (080) 0211 444

Working hours: 10 am – 8:00 pm, 7 days a week

Ukraine LifeLine Suicide Prevention Line

Lifeline Ukraine is a national, professional, suicide prevention and mental health support hotline.

Call: 7333

Operates 24 hours a day, 7 days a week


Directory of contacts of organizations and institutions that provide assistance for Ukrainians in need

Directory of contacts 

Mental Health Connections

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The “Mental Help” Platform

An online platform created to provide free professional psychological help and support to Ukrainians in this difficult time.

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Psychological support project “Nearby”

Psychological support groups. This is a joint project of the Ministry of Education, UNICEF, the Ukrainian Institute of Cognitive-Behavioral Therapy and the NGO “VHC Volunteer”.

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The “UkrYednist” Initiative

Free online groups that provide free psychological assistance. More than 50 proven volunteer psychologists work in the team.

Psychological advice to Ukrainian citizens who are living through the war

Advice for citizens who have returned from captivity or live in recently liberated territories within the framework of the “National Program of Mental Health and Psychosocial Support” at the initiative of the First Lady of Ukraine Olena Zelenska.

Read More

Ministry of Health of Ukraine: recommendations for psychological care

Read More

Helpful Resources for You

How to Help Yourself and Others in Times of Stress

Psychological Health: What to Do If the News “Knocked” You Out of the Zone of Psychological Stability?